reloved FAQs
- Power on your iPhone: Press and hold the power button located on the side or top of your iPhone until the Apple logo appears on the screen.
- Choose your language and region: Swipe up from the bottom of the screen (or press the home button, if applicable) to begin the setup process. Select your preferred language and region from the list provided.
- Connect to Wi-Fi: Tap on your preferred Wi-Fi network from the list of available networks. Enter the password if prompted, then tap "Join" to connect.
- Enable or disable location services: You'll be asked whether you want to enable Location Services. Choose your preference based on your needs. Location Services are used by apps and services to determine your location for various purposes.
- Set up Touch ID or Face ID (if applicable): If your iPhone supports Touch ID (fingerprint recognition) or Face ID (facial recognition), you'll be prompted to set it up for added security and convenience.
- Create or sign in with your Apple ID: If you already have an Apple ID, tap "Sign in with your Apple ID" and enter your credentials. If you don't have an Apple ID, tap "Don't have an Apple ID or forgot it?" to create a new one.
- Set up iCloud: You'll have the option to set up iCloud during the initial setup process or skip it for now. iCloud allows you to securely store your photos, videos, documents, and more in the cloud and access them from any Apple device.
- Set up Siri: You'll be prompted to set up Siri, Apple's virtual assistant. Follow the on-screen instructions to enable Siri and customise its settings.
- Choose display settings: Select your preferred display settings, such as text size and display zoom.
- Set up Apple Pay (if applicable): If you want to use Apple Pay for making secure payments with your iPhone, you'll have the option to set it up now or skip this step.
- Review Terms and Conditions: Read and agree to Apple's Terms and Conditions to proceed with the setup process.
- Set up as new iPhone or restore from backup: Finally, you'll have the option to set up your iPhone as a new device or restore from a previous iCloud or iTunes backup. Choose the option that best suits your needs.
How do I setup my iCloud account?
- Access Settings: Tap on the "Settings" app icon on your iPhone's home screen. It looks like a gear or cogwheel.
- Tap on your name: In the Settings menu, you'll see your name at the top. Tap on it to access your Apple ID settings.
- Access iCloud settings: Scroll down until you see "iCloud" listed. Tap on "iCloud" to access the iCloud settings menu.
- Sign in or create a new Apple ID: If you already have an Apple ID, you'll be prompted to sign in. Enter your Apple ID email address and password, then tap "Sign In". If you don't have an Apple ID, tap "Don't have an Apple ID or forgot it?" to create a new one. Follow the on-screen instructions to set up a new Apple ID.
- Choose iCloud features: Once signed in, you'll see a list of iCloud features and options. Toggle the switches next to each feature to enable or disable them according to your preferences. These features may include iCloud Backup, iCloud Drive, Photos, Contacts, Calendars, Reminders, Safari, Notes, and more.
- Manage iCloud storage (optional): If you're running low on iCloud storage space, you can tap on "Manage Storage" to view and manage your iCloud storage settings. From here, you can upgrade your storage plan, delete unnecessary backups or data, or optimise storage by enabling features like iCloud Photo Library or iCloud Backup.
- Sync data across devices: With iCloud set up on your iPhone, your data such as photos, contacts, calendars, and more will be automatically synced across all your Apple devices linked to the same Apple ID. You can access and manage your iCloud data from your iPhone, iPad, iPod touch, Mac, or PC.
- Check iCloud settings periodically: It's a good idea to periodically review your iCloud settings to ensure everything is set up the way you want it and to manage your iCloud storage effectively.
iCloud is Apple's cloud storage and computing service that allows you to securely store your photos, videos, documents, music, apps, and more, and access them from any Apple device or computer.
How do I move my data across from my Android phone?
You can transfer data from your Android phone to your new iPhone using Apple's "Move to iOS" app. This app securely transfers your contacts, messages, photos, videos, bookmarks, email accounts, and calendars from your Android device to your iPhone during the setup process.
What is covered under the 2-year warranty?
Our 2-year warranty covers defects in materials and workmanship for your pre-owned iPhone. This includes hardware repairs and replacements for any covered issues that may arise during normal use.
Why buy a reloved pre-owned iPhone?
Our pre-owned iPhone undergo a rigorous refurbishment process to ensure they meet our high standards of quality and performance. By purchasing a reloved iPhone, you can enjoy the same reliability and features as a new device at a more affordable price.
Why does it matter what parts are used to repair iPhone?
Using genuine Apple parts for iPhone repairs ensures compatibility, reliability, and performance. Non-genuine parts may not function properly and could potentially cause further damage to your device.
Are all pre-owned iPhone a reloved product?
Yes, all pre-owned iPhones sold by these retailers are genuine reloved products that have been refurbished and tested to meet our quality standards.